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Business Strategy
Refreshingly honest member feedback that proves the real risk for the rest isn't disruption. It's standing still.
24 July 2026
Business Strategy
I spent four days in Sydney with the global credit union movement. These are the three ideas that should be shaping every leader's strategy right now.
24 July 2026
Business Strategy
At the World Credit Union Conference in Sydney, the global leadership architect gave leaders three moves in her own words: "design for collision," "focus on your catalytic move," and "regulate what keeps performance beating."
21 July 2026
Business Strategy
At the World Credit Union Conference in Sydney, Dnister Bank CEO Ashley Hood summed up the panel's view of modernisation in one line: “An ecosystem isn't something you just buy, it's something that you shape.”
20 July 2026
Business Strategy
Australia's 27th prime minister opened the World Credit Union Conference with a warning and a reminder: efficiency alone makes systems brittle, and the credit union movement already holds the antidote.
20 July 2026
Objective-led GRC
Our 2026 survey found 67 per cent of risk leaders are only somewhat aligned to business objectives. Here's the cost of that gap, and what comes next.
30 June 2026
Risk Management
AI gives credit unions the signal to help members before harm lands, turning the founding promise into measurable retention and referral.
30 June 2026
Risk Management
AI changes the maths on inclusive lending, turning fairly-priced credit for wrongly-declined members into measurable loan-book growth.
30 June 2026
Risk Management
AI is layering new failure modes onto an old concentration risk, and the fix is three questions, not a re-platform.
30 June 2026
Risk Management
AI is reshaping service capacity from a volume problem into a cognitive-load one, and offering the way out at the same time.
30 June 2026
Risk Management
The neo-bank risk a credit union least expects is not the members who leave. It is the ones who stay while their real financial life moves somewhere else.
30 June 2026
Risk Management
AI is the most disruptive risk on a UK credit union's register right now, and the same tooling is its strongest answer.
30 June 2026
Business Strategy
500,000 homes to retrofit by 2030, grants on the table, and a member who needs a loan to bridge the rest. This fits the common bond exactly. AI is what makes it scale.
19 June 2026
AI & Innovation
AI-augmented underwriting compresses a sound mortgage decision from weeks to the same morning, with the explainability intact. This is a way to win, not a risk to manage.
19 June 2026
Risk Management
Synthetic identities in under twenty minutes, cloned voices, mule recruitment at scale. The risk is not a new category of fraud. It is your existing controls facing an attacker who has outrun them.
19 June 2026
Regulatory & Standards Compliance
The regulatory direction on AI is forming, not falling. The work is to prepare calmly through a known horizon, with evidence, before a supervisor asks.
19 June 2026
Risk Management
Credit unions have held the powers to lend on homes for years. The risk now is not whether they can, it is how long they take, against a pillar bank that decides in two days.
19 June 2026
Risk Management
Revolut has reset the under-35 default in Ireland. The risk to a credit union is failing to acquire the next generation, not losing the current one.
19 June 2026
Regulatory & Standards Compliance
Five realities about AASB S2 that catch Group 2 CFOs off guard - who really owns it, why proving it is the work, why lenders are already waiting for it, and how Year 1 sets the baseline for every reporting cycle that follows.
5 June 2026
Regulatory & Standards Compliance
AASB S2 is a finance and governance obligation, not a sustainability exercise. Why mandatory climate reporting belongs on the CFO's desk before 1 July 2026 — and what finance-led disclosure looks like in practice.
11 May 2026
Governance & Reporting
What changes when you start pulling the Board pack from system data? We ask Emma Brown, Chief Risk and Compliance Officer at Laboratories Credit Union.
11 Mar 2026
Objective-led GRC
A strong risk culture builds awareness, but an objective-led approach turns governance into prioritised, owned action that keeps the business moving.
24 Feb 2026
Regulatory & Standards Compliance
ASRS moves climate reporting into finance. CFOs now own governance, risk, controls and evidence, so emissions reporting becomes defensible and decision-ready.
11 Feb 2026
AI & Innovation
Insurance has spent years optimising for capacity, not demand. AI's first win is buying back hours spent reading, re-keying and chasing documents.
10 Feb 2026