List the response times
“List last quarter's incidents with their response and resolution times as evidence for CPS 230.”
Use PagerDuty with Drova
Use your PagerDuty incident history as evidence that critical services hold up.
PagerDuty holds your incidents, on-call schedules and escalation policies. Connect it to Drova and Sheila AI, the AI assistant in Drova, can read them and answer from how each incident was handled.
What to ask Sheila AI, your AI assistant, about PagerDuty
Connect PagerDuty and Sheila AI answers from it alongside everything already in Drova. Ask in your own words. These are a few places to start.
Check the cover
“Does every critical service have an on-call schedule and an escalation policy?”
Test the resilience control
“Does our incident history show our incident response control is working? Propose an effectiveness update if it does.”
See what the incidents change
“Do this quarter's incidents make any risk in our register look worse?”
Close the gaps
“Suggest a task for each critical service with no escalation policy.”
Privacy and control
Sheila AI sees only what you can see, and leaves PagerDuty as it is
Nothing you can’t already see
Each person connects their own PagerDuty account. Sheila AI reads only the incidents and schedules you can already see.
Answers come with their sources
Sheila AI points to what she read in PagerDuty. Check it whenever you like.
You accept what’s added
Sheila AI doesn’t change anything in PagerDuty. She suggests risks, tasks and control updates in Drova, and nothing is added until you accept it.
Your PagerDuty password never comes to Drova
Sign-in happens on PagerDuty’s own screen, and your PagerDuty password stays there.
You can switch it off
Disconnect PagerDuty at any time and the access goes with it. Admins can turn it off for everyone.
Get PagerDuty connected
Start for free
Begin a free trial, or sign in if your organisation already uses Drova.
Connect PagerDuty
Connect to PagerDuty in Settings and sign in on PagerDuty’s own screen to approve access.
Ask Sheila AI
Ask in your own words. Sheila AI answers and shows you what she read.
Let Sheila AI answer from PagerDuty
Start for free, then connect to PagerDuty in Settings.
Questions
What people ask about PagerDuty and Drova
What does the PagerDuty integration do?
It connects PagerDuty to Drova, so Sheila AI, the AI assistant in Drova, can read your incidents, on-call schedules and escalations, and answer from them.
Does Sheila AI change anything in PagerDuty?
No. Today Sheila AI only reads from PagerDuty. In Drova she suggests risks, tasks and control updates, and nothing is added until you accept it.
Whose access does Sheila AI use?
Yours. Each person connects their own PagerDuty account, and Sheila AI reads only what that person can already see. A colleague connects their own account to use it.
How do I set up the PagerDuty integration?
Sign in to Drova, connect to PagerDuty in Settings and sign in on PagerDuty’s own screen to approve access. Your PagerDuty password stays with PagerDuty.
What access does Drova ask for?
PagerDuty shows you what Drova is asking for before you agree. Drova asks once for everything Sheila AI may need, so you don’t have to reconnect later, and you can turn some of it off on that screen.
Can I disconnect PagerDuty later?
Yes. You can disconnect PagerDuty at any time, and your admin can switch it off for your whole organisation.
Integrations
Related integrations
1Password integration
Amazon Web Services integration
Cloudflare integration
Datadog integration
Try Drova for free, then connect PagerDuty from Settings.
