Check a customer's complaints
“Do any open tickets from our largest customer relate to a risk we track?”
Use HubSpot with Drova
Check whether complaints in HubSpot point to a risk you track.
HubSpot holds your companies, deals and tickets. Connect it to Drova and Sheila AI, the AI assistant in Drova, can read them and answer questions about them.
What to ask Sheila AI, your AI assistant, about HubSpot
Once HubSpot is connected, Sheila AI can answer from it and from what’s already in Drova. Ask the way you’d ask a colleague. Here are a few ideas.
Bring in customer context
“What do our deals and tickets say about this customer before I assess the risk?”
Tie it to objectives
“Which of our business objectives do this quarter's customer complaints affect?”
Suggest a risk from the pattern
“Suggest a risk from the pattern of late delivery complaints.”
Suggest tasks for late tickets
“Suggest a task for the owner of each ticket past its deadline.”
Privacy and control
Sheila AI sees only what you can see, and leaves HubSpot as it is
She sees only what you can see
Each person connects their own HubSpot account. Sheila AI reads only the records you can already see.
Answers come with their sources
Sheila AI points to what she read in HubSpot. Check it whenever you like.
You accept what’s added
Sheila AI doesn’t change anything in HubSpot. She suggests risks, tasks and control updates in Drova, and nothing is added until you accept it.
HubSpot handles your sign-in
You approve access on HubSpot’s own screen, so your HubSpot password never comes to Drova.
Switch it off at any time
Disconnect whenever you like and the access is removed. Your admin can switch HubSpot off for everyone.
Get HubSpot connected
Start for free
Begin a free trial, or sign in if your organisation already uses Drova.
Connect HubSpot
Connect to HubSpot in Settings and sign in on HubSpot’s own screen to approve access.
Ask Sheila AI
Ask in your own words. Sheila AI answers and shows you what she read.
Good to know
Questions about the HubSpot integration
What does the HubSpot integration do?
It connects HubSpot to Drova, so Sheila AI, the AI assistant in Drova, can read your companies, deals and tickets, and answer questions about them.
Does Sheila AI change anything in HubSpot?
No. Today Sheila AI only reads from HubSpot. In Drova she suggests risks, tasks and control updates, and nothing is added until you accept it.
Whose access does Sheila AI use?
Yours. Each person connects their own HubSpot account, and Sheila AI reads only what that person can already see. A colleague connects their own account to use it.
How do I set up the HubSpot integration?
Sign in to Drova, connect to HubSpot in Settings and sign in on HubSpot’s own screen to approve access. Your HubSpot password stays with HubSpot.
What access does Drova ask for?
HubSpot shows you what Drova is asking for before you agree. Drova asks once for everything Sheila AI may need, so you don’t have to reconnect later, and you can turn some of it off on that screen.
Can I switch off the HubSpot integration?
Yes. You can disconnect HubSpot at any time, and your admin can switch it off for your whole organisation.
Integrations
Other tools that work with Drova
Dynamics 365 integration
Salesforce integration
Zoho CRM integration
Try Drova for free, then connect HubSpot from Settings.
