Six critical considerations for survival, strategy & success in a shifting NDIS sector
The National Disability Insurance Scheme (NDIS) is undergoing one of the most significant transformations since its inception. Providers are facing mounting financial pressures, increasing regulatory demands, workforce shortages, and operational challenges—all while striving to deliver high-quality services to participants.
According to the NDS State of Disability Sector Report 2024, half of all NDIS providers operated at a loss in 2023–24, and 21% are considering exiting the sector entirely—more than double the previous year’s figure. These pressures have the potential to disrupt the essential services relied upon by more than 100,000 Australians.
Yet, the sector is not standing still. Providers continue to show remarkable resilience in this climate of uncertainty. Many are already finding new ways to strengthen financial sustainability, streamline compliance, optimise their workforce, embrace technology, safeguard service quality, and scale sustainably.
The NDIS Provider Outlook Report 2025
We’ve brought together authentic voices from across the NDIS sector—experts with diverse roles and experiences—to launch the NDIS Provider Outlook Report 2025. Our knowledgeable contributors include experts from National Disability Services (NDS), StewartBrown, McGrathNicol, LexisNexis Regulatory Compliance, Claro Aged Care & Disability Services and more.
Drova's new report explores six key focus areas defining the landscape for NDIS providers in 2025—from the lens of current challenges, through to strategic opportunities and actionable solutions.
Financial sustainability & viability
Regulatory & compliance demands
Workforce pressures & productivity
Service quality & participant outcomes
Technology & data utilisation
Sustainable growth & scaling
Through expert insights, industry data, and real-world strategies, this report provides clear, forward-thinking solutions to help providers move past survival—toward strength, stability, and sustainable success in 2025 and beyond.
More than just a state-of-the-sector analysis, this is your practical guide for action, and a must-read for NDIS providers.
Get your free copy below.
